B5Intermediate
Nielsen's 10 Heuristics Audit
60 minEach product
Format: Systematically evaluate an app using Jakob Nielsen's 10 usability heuristics.
The 10 Heuristics:
- Visibility of system status (Does the user know what's happening?)
- Match between system and the real world (Can the user understand the language and concepts?)
- User control and freedom (Can you undo? Is there an exit button?)
- Consistency and standards (Does the same thing behave the same way in different places?)
- Error prevention (Can the design itself prevent errors?)
- Recognition rather than recall (Does the user need to remember anything, or can they recognize it on sight?)
- Flexibility and efficiency of use (Can both beginners and experts use it? Are there shortcuts?)
- Aesthetic and minimalist design (Is there unnecessary information?)
- Help users recognize, diagnose, and recover from errors (Are error messages helpful?)
- Help and documentation (Can you find help when you need it?)
Steps: Pick an app you use daily. For each heuristic, find one example where it's done well and one where it's done poorly.