B7Beginner

Unsubscribe Challenge

30 minQuarterly

Format: Try to unsubscribe/delete your account from 3 services you no longer use.

Record:

  • How many steps/clicks it took
  • What manipulative language was used
  • Where you almost gave up
  • Whether there was a "last-chance retention" pop-up

Reflection: What does your app's exit flow look like? Does it respect the user? Good products make it easy to leave β€” because that builds trust.

My Notes