K8Beginner

SLA Calculation Exercise

20 minOnce

Format: Understand what "nines" mean in an SLA (Service Level Agreement).

SLA Availability Allowed Downtime/Year Allowed Downtime/Month
99% 2 nines 3.65 days 7.31 hours
99.9% 3 nines 8.77 hours 43.83 minutes
99.99% 4 nines 52.6 minutes 4.38 minutes
99.999% 5 nines 5.26 minutes 26.3 seconds

Think about it: How many nines does your app need? A personal project might be fine with 99%. An e-commerce site during a major sale might need 99.99%.

My Notes