B18Advanced
Conversion Funnel Walkthrough
60 minEach product
Format: Walk through a product's complete conversion funnel as a new user.
Steps: Pick an e-commerce website, from homepage to payment completion:
- Homepage — Is the value proposition clear within 5 seconds?
- Browsing products — How many clicks does it take?
- Adding to cart — Is there friction?
- Checkout — Any surprises?
- Payment — Any hidden fees?
Score each step (1-5 friction level) and record what made you want to leave.
Advanced: Do the same walkthrough for 3 competitors in the same category and compare whose funnel is smoothest.